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4 Importance of Having Conversations With Customers

Last Update: Dec 12, 2023 @ 8:02 am
RubenLicera

Do you want to know what your customers are actually thinking inside their minds?

Your business will not function on its own nor promote your products and services to your target customers because these are all your responsibilities. As a marketer, you have to initiate conversations with customers consistently or else you will only waste the opportunity of getting to know them more.

Conversation with customers will increase sales, even if the product or service is never mentioned.

Here areโ€ฆ ๐Ÿ’ ๐ˆ๐ฆ๐ฉ๐จ๐ซ๐ญ๐š๐ง๐œ๐ž ๐จ๐Ÿ ๐‡๐š๐ฏ๐ข๐ง๐  ๐‚๐จ๐ง๐ฏ๐ž๐ซ๐ฌ๐š๐ญ๐ข๐จ๐ง๐ฌ ๐–๐ข๐ญ๐ก ๐‚๐ฎ๐ฌ๐ญ๐จ๐ฆ๐ž๐ซ๐ฌ ๐Ÿ—ฃ๐Ÿ‘ฅ

1. ๐Š๐ง๐จ๐ฐ ๐“๐ก๐ž๐ฆ ๐Œ๐จ๐ซ๐ž ๐Ÿ™๐Ÿป

Customers will not suddenly introduce themselves completely to you especially if they are just passing by your store. You have to take the initiative in reaching out to them and acquiring lots of information about them that can help you create a better brand in their perception.

2. ๐ˆ๐๐ž๐ง๐ญ๐ข๐Ÿ๐ฒ ๐“๐ก๐ž๐ข๐ซ ๐ƒ๐ž๐ฆ๐š๐ง๐๐ฌ ๐Ÿ”

If you really want to sell your products or services, you have to make sure that you are what your customers are looking for. Because if not, you will only waste time and effort trying to please them but you will never obtain their purchase. Align your products to their demands.

3. ๐†๐ž๐ญ ๐…๐ž๐ž๐๐›๐š๐œ๐ค ๐Ÿ’ฏ

No brand is perfect. You can just be better than another but you will never be a perfect one because there is no such thing. All brands make mistakes at some point. With the help of your customers, turn these mistakes into a perfect opportunity to improve your services for their own good.

4. ๐„๐ฌ๐ญ๐š๐›๐ฅ๐ข๐ฌ๐ก ๐‹๐จ๐ฒ๐š๐ฅ๐ญ๐ฒ ๐š๐ง๐ ๐“๐ซ๐ฎ๐ฌ๐ญ ๐Ÿ˜‡

How can customers trust their purchase of your brand if you don’t even spend enough time bonding with them or even talking with them casually? Always position your business at the level of your customers where you need to communicate with them regularly not only as a brand but as a person just like them to create a stronger connection between the two parties.

Start having conversations with customers because they will feel much more valued once you start talking with them, asking about their needs, and even addressing their concerns that will benefit your business in the long term. ๐Ÿ˜ #ESTRATegy #ESTRAT360 #360Marketing #360Digital #GrowFurther #ConversationsWithCustomers

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Kirsten Eloise Balderas
Kirsten Eloise Balderas
2018-07-12
EstratX is Cebu's Digital Marketing Agency-experts in their field but will always see the client as the Brand Expert. A local digital marketing agency that delivers global services.
Kezia Rico
Kezia Rico
2018-02-14
A local digital marketing agency that offers global services. If you want your business to keep up with the trend in the digital sphere, Estrat can certainly help you with that.
roxie marie abagatnan
roxie marie abagatnan
2018-02-14
Estart Stand-out in Digital Marketing Agency because of its flexibility. And it deliver awesome result
Marylle Javellana
Marylle Javellana
2018-02-14
What makes ESTRAT stand-out is that they really work as a team. No one is left behind or felt out of place. In order to have a successful agency, one must have a strong relationship with each of the members of the team. You can openly say your suggestion no matter how wild or crazy it may be because they believe every idea can make for a successful content.
Carmelli Pandan
Carmelli Pandan
2018-02-14
ESTRAT opens up many possibilities to a lot of businesses. The agency is goal-oriented and smart, from idea development to execution. They've got a friendly and professional working environment. ESTRAT is clearly one of the best social marketing agency.
Marion Mae Q
Marion Mae Q
2018-02-14
ESTRATX has the capabilities that could give you more what you expect. Everything's published on the given time with quality.
Kirsten Eloise Castillo
Kirsten Eloise Castillo
2018-02-14
What makes ESTRATX standout when it comes to Digital Marketing is that we always take interest on what makes people tick and click. We always go for excellence and creativity rather than mediocrity. We also provide personalized services to our clients.
Marie Noelien Ruelo
Marie Noelien Ruelo
2018-02-13
I will recommend you to join Estrat Media for they are very reliable, humble, creative and trusted company.
Jayson Sombilon
Jayson Sombilon
2018-02-13
ESTRAT Media has the best capabilities that a digital marketer can offer. From planning and executing its strategies, they provide the best results especially to the local businesses in Cebu.
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