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4 Easy Ways To Know Your Customer’s Expectations

Last Update: Nov 8, 2022 @ 4:14 pm
RubenLicera

Are you worried that your products or services may not live up to your customer’s expectations, driving them to stop supporting your business?

As a brand that does not only aim to provide the needs of its customers but also to impress them with high-quality services, you really have to utilize all your marketing tactics to know your customer’s expectations and exceed them after identifying what you are trying to meet.

Here are… ๐Ÿ’ ๐„๐š๐ฌ๐ฒ ๐–๐š๐ฒ๐ฌ ๐“๐จ ๐Š๐ง๐จ๐ฐ ๐˜๐จ๐ฎ๐ซ ๐‚๐ฎ๐ฌ๐ญ๐จ๐ฆ๐ž๐ซ’๐ฌ ๐„๐ฑ๐ฉ๐ž๐œ๐ญ๐š๐ญ๐ข๐จ๐ง๐ฌ ๐Ÿ’ช๐Ÿป

Exceed Customer Expectation

1. ๐“๐š๐ฅ๐ค ๐–๐ข๐ญ๐ก ๐“๐ก๐ž๐ฆ ๐Ÿ—ฃ๐Ÿ‘ฅ

It costs zero dollars to communicate with your customers. Initiating the conversation with them will not degrade your reputation but will even boost it given that your customers can perceive that you actually care for their thoughts.

2. ๐€๐ฌ๐ค ๐…๐จ๐ซ ๐€ ๐…๐ž๐ž๐๐›๐š๐œ๐ค ๐Ÿ“

Every time your customers transact with your business, feel free to ask for their feedback and suggestion that you can apply in order to further improve your services for their own good.

3. ๐’๐ญ๐ฎ๐๐ฒ ๐“๐ก๐ž๐ข๐ซ ๐๐ฎ๐ซ๐œ๐ก๐š๐ฌ๐ž๐ฌ ๐Ÿ”

If you are having a hard time talking with your customers, it’s still not an excuse to look for other ways. Take a look at their purchases on your business carefully and you will see what they loved and what they don’t for you to easily grasp what they are thinking.

4. ๐‹๐ข๐ฌ๐ญ๐ž๐ง ๐€๐ญ๐ญ๐ž๐ง๐ญ๐ข๐ฏ๐ž๐ฅ๐ฒ ๐Ÿ‘‚๐Ÿป

Sometimes, customers will explicitly convey their ideas and suggestions upon purchasing your products or services. Take advantage of these moments to take down notes of what they want to receive and how they want to obtain it in the most effective way.

It’s hard to meet or even exceed an expectation if you don’t even know what you are aiming for. It will only force you to perform actions that cannot even guarantee the results that you want. Spend enough time to know your customer’s expectations and listen before coming up with an effective plan. ๐Ÿ’ฏ#ESTRATegy#ESTRAT360#360Digital#360Marketing#GrowFurther#ExceedCustomerExpectations

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Kirsten Eloise Balderas
Kirsten Eloise Balderas
2018-07-12
EstratX is Cebu's Digital Marketing Agency-experts in their field but will always see the client as the Brand Expert. A local digital marketing agency that delivers global services.
Kezia Rico
Kezia Rico
2018-02-14
A local digital marketing agency that offers global services. If you want your business to keep up with the trend in the digital sphere, Estrat can certainly help you with that.
roxie marie abagatnan
roxie marie abagatnan
2018-02-14
Estart Stand-out in Digital Marketing Agency because of its flexibility. And it deliver awesome result
Marylle Javellana
Marylle Javellana
2018-02-14
What makes ESTRAT stand-out is that they really work as a team. No one is left behind or felt out of place. In order to have a successful agency, one must have a strong relationship with each of the members of the team. You can openly say your suggestion no matter how wild or crazy it may be because they believe every idea can make for a successful content.
Carmelli Pandan
Carmelli Pandan
2018-02-14
ESTRAT opens up many possibilities to a lot of businesses. The agency is goal-oriented and smart, from idea development to execution. They've got a friendly and professional working environment. ESTRAT is clearly one of the best social marketing agency.
Marion Mae Q
Marion Mae Q
2018-02-14
ESTRATX has the capabilities that could give you more what you expect. Everything's published on the given time with quality.
Kirsten Eloise Castillo
Kirsten Eloise Castillo
2018-02-14
What makes ESTRATX standout when it comes to Digital Marketing is that we always take interest on what makes people tick and click. We always go for excellence and creativity rather than mediocrity. We also provide personalized services to our clients.
Marie Noelien Ruelo
Marie Noelien Ruelo
2018-02-13
I will recommend you to join Estrat Media for they are very reliable, humble, creative and trusted company.
Jayson Sombilon
Jayson Sombilon
2018-02-13
ESTRAT Media has the best capabilities that a digital marketer can offer. From planning and executing its strategies, they provide the best results especially to the local businesses in Cebu.
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