Do you want to know what your customers are actually thinking inside their minds?
Your business will not function on its own nor promote your products and services to your target customers because these are all your responsibilities. As a marketer, you have to initiate conversations with customers consistently or else you will only waste the opportunity of getting to know them more.
Here areโฆ ๐ ๐๐ฆ๐ฉ๐จ๐ซ๐ญ๐๐ง๐๐ ๐จ๐ ๐๐๐ฏ๐ข๐ง๐ ๐๐จ๐ง๐ฏ๐๐ซ๐ฌ๐๐ญ๐ข๐จ๐ง๐ฌ ๐๐ข๐ญ๐ก ๐๐ฎ๐ฌ๐ญ๐จ๐ฆ๐๐ซ๐ฌ ๐ฃ๐ฅ
1. ๐๐ง๐จ๐ฐ ๐๐ก๐๐ฆ ๐๐จ๐ซ๐ ๐๐ป
Customers will not suddenly introduce themselves completely to you especially if they are just passing by your store. You have to take the initiative in reaching out to them and acquiring lots of information about them that can help you create a better brand in their perception.
2. ๐๐๐๐ง๐ญ๐ข๐๐ฒ ๐๐ก๐๐ข๐ซ ๐๐๐ฆ๐๐ง๐๐ฌ ๐
If you really want to sell your products or services, you have to make sure that you are what your customers are looking for. Because if not, you will only waste time and effort trying to please them but you will never obtain their purchase. Align your products to their demands.
3. ๐๐๐ญ ๐ ๐๐๐๐๐๐๐ค ๐ฏ
No brand is perfect. You can just be better than another but you will never be a perfect one because there is no such thing. All brands make mistakes at some point. With the help of your customers, turn these mistakes into a perfect opportunity to improve your services for their own good.
4. ๐๐ฌ๐ญ๐๐๐ฅ๐ข๐ฌ๐ก ๐๐จ๐ฒ๐๐ฅ๐ญ๐ฒ ๐๐ง๐ ๐๐ซ๐ฎ๐ฌ๐ญ ๐
How can customers trust their purchase of your brand if you don’t even spend enough time bonding with them or even talking with them casually? Always position your business at the level of your customers where you need to communicate with them regularly not only as a brand but as a person just like them to create a stronger connection between the two parties.
Start having conversations with customers because they will feel much more valued once you start talking with them, asking about their needs, and even addressing their concerns that will benefit your business in the long term. ๐ #ESTRATegy #ESTRAT360 #360Marketing #360Digital #GrowFurther #ConversationsWithCustomers
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