Do you want to establish a connection between your brand and your customers that can last for a long term?
Build relationships that are more favorable for your business because if you will only link with your customers, the bond that you can create can easily be damaged given that there is no deeper foundation that strengthens the relationship.
𝟓 𝐖𝐚𝐲𝐬 𝐓𝐨 𝐄𝐟𝐟𝐞𝐜𝐭𝐢𝐯𝐞𝐥𝐲 𝐁𝐮𝐢𝐥𝐝 𝐑𝐞𝐥𝐚𝐭𝐢𝐨𝐧𝐬𝐡𝐢𝐩𝐬 👌
1. 𝐂𝐨𝐦𝐦𝐮𝐧𝐢𝐜𝐚𝐭𝐞 😄
One easiest way to start a relationship is to take the initiative of reaching your customers. Talk with them. Spend enough time understanding their background.
2. 𝐂𝐚𝐫𝐞 🤗
Once a relationship has begun, you now have the responsibility of taking care of your customers in order to acquire their trust and loyalty to your brand. Customers are more attracted to brands that prioritize and treat them with importance compared to those who just see them as mere tools for sales.
3. 𝐀𝐬𝐤 😉
There is also no harm in regularly checking in with your customers and asking them questions about their demands and expectation or even reviews after their first purchase.
4. 𝐔𝐩𝐥𝐢𝐟𝐭 😇
A relationship will not grow on its own. It requires the contribution of two parties to make it work. Rather than just motivating them to support your products or services, focus more on helping them improve their quality of life.
5. 𝐒𝐨𝐜𝐢𝐚𝐥𝐢𝐳𝐞 🥳
After all, always remember that your customers are still humans that have emotions. Don’t be afraid to take your guard down sometimes and socialize with them not as a brand but as a person that naturally bonds with them on the same level.
Links are good but to build relationships will take your business to new heights not only by influencing customers into believing in your brand but also by organically improving your image in a competitive industry. #ESTRATegy #ESTRAT360 #360Marketing #360Digital #GrowFurther #BuildRelationships