Do you want to inspire your customers to share positive feedback on your products or services with others? Want their influence to do the job of widening your customer base for you?
Customers are now more interested in reviews that are made by their co-consumers since it’s more accurate and trustworthy than being blinded by the brand’s perfect promises. Inspire your customers, take care of them, give them a satisfactory experience and let the power of word-of-mouth speed up your job.
It costs zero dollars to be friendly. Always aim to be genuine with your customers while interacting with them in order to create a real connection between the two of you.
Your customers are always in a rush because they have so many tasks to fulfill. Brands that help them ease their lives by responding to their questions as fast as possible with concrete answers are more likely to be stamped on their minds.
Customers are fond of discounts. A referral program that will reward them with credit every time they have referred specific people into supporting your brand is enough to drive them in persuading others.
Consider them as partners who are actually part of your business success rather than tools used to achieve your goals. Celebrate their milestones as much as they celebrate yours.
User-generated reviews of your brand are now more considered reliable in the market. Customers will engage more with brands that have positive reviews. Ask your previous customers to leave some feedback.
Brands can easily tell their customers how great their products or services are. To prevent themselves from being tricked, customers are now more analytical of their purchases and choose to believe in your brand’s credibility so always find ways to inspire your customers. #ESTRATegy #ESTRAT360 #360Marketing #360Digital #GrowFurther #CustomersInfluenceCustomers